Casino Plus Privacy Policy

Last updated: June 20, 2026 | Effective: June 20, 2026

Casino Plus ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you use the Casino Plus platform, in compliance with Republic Act No. 10173 (Philippine Data Privacy Act of 2012) and applicable PAGCOR regulations.

1. Data Controller

Casino Plus operates under a PAGCOR license in the Philippines. Questions about this Privacy Policy or your personal data can be directed to our Data Protection Officer at the contact details provided in Contacts.

2. Information We Collect

Registration Data

When you create an account, we collect your mobile phone number and/or email address, and we require confirmation that you are 21 years of age or older.

Identity Verification Data

For withdrawals and as required by PAGCOR anti-money laundering (AML) regulations, we may collect government-issued ID details, date of birth, and proof of address.

Transaction Data

We collect records of all deposits, withdrawals, and gaming activity on your account for regulatory compliance and dispute resolution purposes.

Technical Data

We automatically collect IP addresses, device identifiers, browser type, and session data to maintain security and improve the platform.

3. How We Use Your Data

✓To create and manage your Casino Plus account

✓To process deposits and withdrawals via GCash, Maya, and bank transfer

✓To comply with PAGCOR licensing requirements and AML obligations

✓To detect and prevent fraud, cheating, and money laundering

✓To send you promotional communications (with your consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) performance of a contract (your use of Casino Plus services); (b) legal obligation (PAGCOR licensing and AML requirements); (c) legitimate interests (fraud prevention, platform security); and (d) consent (marketing communications).

We do not sell your personal data. We may share your data with: PAGCOR and other regulatory authorities as required by law; payment processors (GCash, Maya, banks) to process your transactions; fraud prevention and identity verification service providers; and technology partners who operate the Casino Plus platform under strict data protection agreements.

6. Data Retention

We retain your personal data for as long as your account is active and for a minimum of five (5) years after account closure, as required by Philippine AML regulations (Republic Act No. 9160, as amended).

7. Your Rights

Under the Philippine Data Privacy Act (RA 10173), you have the right to: access your personal data; correct inaccurate data; erase your data (subject to legal obligations); object to certain processing; and data portability. To exercise these rights, contact our Data Protection Officer via the details at Contacts.

8. Security

Casino Plus uses industry-standard security measures including SSL encryption, secure server infrastructure, and access controls to protect your personal data from unauthorized access, disclosure, or loss.

9. Cookies

We use cookies to maintain your session, improve platform performance, and analyze usage patterns. See our Cookies Policy for full details.

10. Contact & Complaints

For privacy-related queries, contact our Data Protection Officer as listed on our Contacts page. If you believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission (NPC): complaints@privacy.gov.ph | www.privacy.gov.ph.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email or in-platform notification. Continued use of Casino Plus after changes constitutes acceptance of the updated policy.